How to Create, Modify, and Delete Smart Alerts

Smart Alerts are sent as notifications and let you know about the activity of your Yale Assure. Many Smart Alerts appear in the Activity Feed.

Smart Alert options currently include manual lock events, user specific lock operations, notifications for when a door is left open, Auto-Lock notifications, and door locking with One-Touch Keypad operation (requires Yale Access Smart Keypad).

Over time, additional notifications and scheduling options will be added.

For the best Smart Alerts experience, we recommend that you pair Yale Access Smart Lock with Yale Connect Bridge.

Select either iOS or Android (depending on your device) for information about smart alerts as well as steps to set them up.

iOS

Types of Smart Alerts

On launch, users can select from five alerts:

The Door is locked or unlocked manually

  • This alert notifies you when someone operates the Yale Access Smart Lock manually by hand or using a key.

The door is locked or unlocked by a specific user

  • This alert notifies you when a specified guest or owner operates the lock via Bluetooth. This includes unlocking the lock using the app or Auto-Unlock.

The door is left ajar

  • This alert notifies you if the door is left open for a specific amount of time. Specify the amount of time in the lock settings.

The door is Auto-Locked

  • This alert notifies you when your Yale Assure Auto-Locks. Auto-Lock can be set up in the lock settings page.

The door is One-Touch Keypad locked (only if Yale Access Smart Keypad paired with lock)

  • This alert notifies you when the Yale Access Smart Lock is locked using the One-Touch Lock feature on the Yale Access Smart Keypad.

 

Creating Smart Alerts

Smart Alerts can be found in the Notifications section of your Lock Settings menu. To enable smart alerts:

  1. Open the Yale Access App and navigate to the Lock Settings
  2. Select Smart Alerts
  3. Select the blue button that says "Create a smart alert"
  4. Next, select “Choose an event” to choose which event triggers the smart alert

Android

Types of Smart Alerts

On launch, users can select from five alerts:

The Door is locked or unlocked manually

  • This alert notifies you when someone operates the Yale Assure manually by hand or using a key.

The door is locked or unlocked by a specific user

  • This alert notifies you when a specified guest or owner operates the lock via Bluetooth. This includes unlocking the lock using the app or Auto-Unlock.

The door is left ajar

  • This alert notifies you if the door is left open for a specific amount of time. Specify the amount of time in the lock settings.

The door is Auto-Locked

  • This alert notifies you when your Yale Assure Auto-Locks. Auto-Lock can be set up in the lock settings page.

The door is One-Touch Keypad locked (only if Smart Keypad paired with lock)

  • This alert notifies you when the Yale Assure is locked using the One-Touch Lock feature on the Yale Access Smart Keypad.

 

Creating Smart Alerts

Smart Alerts can be found in the Notifications section of your Lock Settings menu. To enable smart alerts:

  1. Open the Yale Access App and navigate to the Lock Settings
  2. Select Smart Alerts
  3. Select the yellow plus (+) sign to create a new Smart Alert
  4. Next, select “Choose an event” to choose which event triggers the smart alert